Workplace Investigations

Conference held in Toronto on February 26, 27 & 28, 2003
Chairs: William R. Gale, Grosman, Grosman & Gale LLP; Gita Anand, Miller, Thomson LLP; Edward W. Keyserlingk, Public Service Integrity Office; and Angelo Pesce, Baycrest Centre for Geriatric Care

CD-ROM: Over 11.5 hours of video presentations plus over 400 pages of original material

To purchase, please contact Federated Press.

Analysis & detection

The critical need for independence in internal investigations
Howard A. Levitt, Lang Michener LLP; and Charles Brown, Director, Internal Audit Services, Ministry of Transportation, Ontario

• Courts' approach to shoddy investigations: case examples
• Benefits of an investigation function
• Why independence is so important
• Establishing an independent investigation function
• Use of outside investigators: deciding factors
• What to look for when engaging outside investigators

Video: 50 minutes • Speaker's paper: 5007 words • Overheads

DNA testing: Balancing definitive results against privacy concerns
Wayne Murray, Manager of Operations and Production, Genetic Identification Division, Maxxam Analytics Inc.

• What is DNA and where it is found
• Why is DNA testing used?
• Trends and technology
• DNA stability and sample storage
• PCR technology and sample processing
• Privacy concerns and admissibility

Video: 46 minutes • Speaker's paper: 1550 words

Benefits fraud
William R. Gale, Grosman, Grosman & Gale LLP

• Types of benefits fraud
• Workplace safety and insurance act fraud
• Surveillance issues
• Group insurance benefits fraud
• Remedies

Video: 38 minutes • Speaker's paper: 2579 words

Hidden in plain view: Computer forensics and electronic discovery in litigation
Steve L. Rogers, National Director, Computer Forensics, h+a Computer Forensics Inc.

• Triggers, alerts, and actions
• The search and the outcome
• Best practices for an effective first response
• Electronic discovery: how it affects your company

Video: 47 minutes • Overheads

Employee wrongdoing

Case study: Investigating employee theft
Bruce Haines, President, Canadian Investigation Network Inc./Haines, Miller & Associates Inc.

• Prevention is the best approach
• When a theft occurs, what to do?
• Special investigative problems
• Get back your assets

Video: 39 minutes • Speaker's paper: 2107 words

Investigations relating to cash handling
Kevin Murphy, Senior Manager, Security Operations, Woodbine Entertainment Group

• External and internal thefts: principles of loss prevention
• Investigating and identifying counterfeit currency
• Credit and debit card fraud prevention strategies
• Separation of functions in the audit process
• Security of transfers

Video: 39 minutes • Speaker's paper: 1304 words

Security clearance program: Who are you hiring?
Bill Donaldson, Senior Security Advisor, Investigations, and Derek Knights, Ontario Power Generation

• What is a clearance program?
• Assessing your need for a clearance program
• Security clearance program successes
• Case study: warning bells and resolution
• Privacy legislation and background checks

Video: 50 minutes • Speakers' paper: 2547 words

Panel: Harassment and bullying in the workplace
Glenn French, National Research Director, Canadian Initiative on Workplace Violence; Robert H. Woodman, CFE, President, Berkeley International Intelligence Inc.; and Gita Anand, Miller, Thomson LLP

• Designing and implementing a violence assessment protocol
• Establishing a critical incident management plan
• Developing and delivering training/educational programs
• Effects of harassment/bullying
• The complaint process and the investigation
• Employer recourse and liability issues

Video: 53 minutes • Speakers' papers: 5658 words

Security & protection

Involving law enforcement
Dennis R. Herdman, Manager of Investigations, Professional Standards Bureau, Ontario Provincial Police

• When to call the police
• Who to call and police expectations
• Employee surveillance: video, audio, and electronic
• Computer records: who owns them?
• Constitutional rights and admissibility in court

Video: 40 minutes • Speaker's paper: 1662 words • Overheads

Ethics and global investigations: Protecting your corporation's interests during the investigative process
Robert Gerden, Director, Corporate & Systems Security, Nortel Networks Inc.

• Examining culture
• Ethical alignment concerns
• Potential investigative hazards
• Critical factors: clear process and protocols
• Future trends: enterprise-wide risk management

Video: 43 minutes • Overheads

Whistleblowers: How to facilitate and investigate good-faith disclosures by employees about wrongdoing in the workplace
Edward W. Keyserlingk, Public Service Integrity Officer, Public Service Integrity Office

• Identifying wrongdoing and understanding whistleblowing
• Facilitating whistleblowing and protecting whistleblowers
• Encouraging and rewarding whistleblowers
• Investigating/fixing wrongdoing and punishment issues
• Promoting leadership

Video: 46 minutes • Speaker's paper: 3910 words

Management fraud: Protecting a company from itself
Derek A. Rostant, President, KPMG Forensic Inc.

• Mis-statement techniques: earnings manipulation
• Ethics line and fraud/misconduct diagnostic
• Corporate standards of conduct/ethics
• KPMG 2002 fraud survey

Video: 45 minutes • Overheads

Conduct & findings

Case study: Internal audit investigation of an employee perpetrated fraud
Mark L. Britt, Director, Internal Audit Department, University of Toronto

• Discovery and preliminary investigation
• University legal council and police reporting
• Continuing investigation
• Insurance claim
• Prosecution and sentencing

Video: 45 minutes • Speaker's paper: 1124 words • Overheads

Conducting investigations in a unionized workplace
Brian P. Smeenk, McCarthy Tétrault LLP

• Collective agreement issues
• Right to union representation
• Interview dos and don'ts
• Working with the union
• Privacy issues

Video: 35 minutes • Overheads

Surveillance equipment: James Bond or today's reality?
Paul M. Ankcorn, Private Investigator/Consultant

• Dispelling the myths
• Types of surveillance
• When surveillance is used
• Surveillance equipment: unmanned vs. manned
• Who should be doing your surveillance?

Video: 48 minutes • Speaker's paper: 11,291 words

Conducting a post-mortem of the incident and investigation
Angelo Pesce, Vice-President, Human Resources, Baycrest Centre for Geriatric Care

• Evaluation of evidence
• Evaluation of the process of investigation
• Management culpability
• Implementing change

Video: 29 minutes • Overheads