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Six Sigma for Canadian Manufacturers

Presentations, lecture notes and visual aids delivered at the Federated Press Six Sigma for Canadian Manufacturers Course held in Toronto on May 6 & 7, 2002.

To purchase, please contact Federated Press.


Building business dashboards
Harvey Dershin

Process behaviour charts for management
Harvey Dershin

Six Sigma approaches
Harvey Dershin

Six Sigma case studies
Douglas Hofmann

Selecting high-leverage projects
Harvey Dershin

Leadership and change management
Douglas Hofmann

Six Sigma recap
Harvey Dershin

Implementing Six Sigma at Maple Leaf Foods
Garth Baxter
Chris Markwood


Course Leader


Harvey Dershin
Rath & Strong Management Consultants
Harvey Dershin is Vice-President of Rath & Strong Management Consultants. Over the past eight years, Mr. Dershin has consulted to organizations in manufacturing, services and healthcare focusing on Six Sigma, business process design, improvement and control. He has worked at all corporate levels, from the executive suite to the shop floor, providing training, team coaching, facilitation and direct consulting.

Mr. Dershin's clients have included companies in the pharmaceutical, medical devices, technical instruments, food processing, insurance, educational testing, and direct healthcare fields. He has helped organizations redesign supply-chain processes, improve internal business processes, develop key performance metrics, design business processes in support of IT solutions, improve manufacturing output, decrease finished goods inventory, and improve corporate security. He helped one client redesign contracting and billing processes, reducing cost by one-third. He helped another client redesign a manufacturing process, reducing cycle time and saving $5 million per year.

Prior to consulting, Mr. Dershin was Executive VP and Chief Operating Officer at Grant Hospital of Chicago where he managed 1000 people, was responsible for a budget in excess of $75 million, and always earned a profit. He also served as Executive Director of the Illinois Family Planning Council (expanding this statewide program to over 100 counties in Illinois). As a young engineer, Mr. Dershin worked as Project Engineer for Bechtel Corporation and Head of Aerothermodynamics at General Dynamics. He has served on adjunct faculties at Cal Poly in California and Tulane's School of Public Health in New Orleans, been a guest lecturer at the University of Illinois/Chicago and Rush Medical College, and managed his own consulting business.

A member of the American Society for Quality and the American College of Health Care Executives, Mr. Dershin is a Registered Professional Engineer. He has authored over 20 publications in process management, healthcare, economic development, transportation and engineering, including chapters in three books.

Mr. Dershin received his undergraduate degree in Mechanical Engineering from the City College of New York and his Masters of Science in Engineering from UCLA. He has had additional formal training in Economics (UC/Berkley) and Public Health (Tulane University).


Co-Lecturers


Garth Baxter
Maple Leaf Foods International

 

Garth Baxter is Six Sigma Champion at Maple Leaf Foods International, a $1 billion food trading and marketing organization and member company of Maple Leaf Foods Inc. Maple Leaf Foods International transacts business in more than 70 countries in support of customer and supplier partnerships worldwide. Since January 2000, Garth has been leading Maple Leaf Foods International's Six Sigma deployment across its 5 major offices in Toronto, Tokyo, Montreal, London and Hamburg. Garth has travelled extensively and brings to his position an in depth understanding of the international food business. Prior to assuming the Six Sigma Champion role at Maple Leaf International Garth managed a series of progressively larger commodity based businesses focused primarily on the Asian market. He was also business manager for the Commodities Group and led Maple Leaf's edible soybean group, tripling the size of the business over 5 years. Garth also served as the inaugural president of the Canadian Soybean Export Association.

 


Chris Markwood
Shur-Gain, a Member of Maple Leaf Foods
Chris Markwood is Six Sigma Champion at Shur Gain, an Independent Operating company within Maple Leaf Foods. Shur Gain develops and markets nutritional feeding programs for poultry, porcine, dairy aquaculture and companion pets through its Agricultural Research Department and 15 production facilities. Chris brings significant operational experience with a sound understanding of the Agricultural Business to the Six Sigma Implementation effort at Shur Gain. Prior to joining Shur Gain, Chris held various operational leadership positions with McCain Citrus, USA. Chris was also an Officer in the United States Army were he held various command positions culminating as a company commander in Desert Storm. He also worked as an Operations Research, Systems Analyst with the Unites States Army Engineer School.

Chris holds a MBA from the Ivey School of Business, University of Western Ontario and a B.Sc. in Mechanical Engineering from the United States Military Academy at West Point.

 


Douglas Hofmann, P.Eng.
GE Industrial Systems
Douglas Hofmann graduated from Queen's University at Kingston in 1991 with a Bachelor of Science degree in electrical engineering. He immediately joined GE Industrial Systems' Large Motors business on an entry-level training program where he was involved in motor design and quality engineering. Since then, Doug worked as a supplier quality engineer; as a motor and generator design engineer on induction, synchronous, and direct current machines; and as a Six Sigma Black Belt for Large Motors before being promoted in 1998 to Master Black Belt and Quality Manager for GE Industrial Systems' Peterborough operations. He recently became Manager - Technology and Quality for GE Industrial Systems' Large Motors business.

Biographies are accurate at the time of recording.

 

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