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IT Project Management

Conference held in Toronto on October 24, 25 & 26, 2000
Chairs: Omar Tucci, Deloitte & Touche LLP; Roy H. Bartlett, GSI Consulting Services Inc.; Doug Kimmerly, XTL Transport Inc.; and Louis A. Poulin, GRafP Technologies Inc.

Book: over 465 pages of original material
CD-ROM:
over 11 hours of video presentations, plus book content

To purchase, please contact Federated Press.


Successful management techniques
at the outset

Getting corporate buy-in for the project
Gary W. Jarosz, Chief Information Officer, Xerox Canada Ltd.

  • The traditional view of the IT risk
  • The reality of IT risk management
  • How to get corporate buy-in
  • The mission and vision for IT

Video: 50 minutes • Overheads

The top 10 reasons why IT projects fail
Hugh Robertson Fletcher, IT Director for Automotive, Canadian Tire Corporation

  • Why projects really fail
  • Reducing the failure rate
  • The science and art of project management
  • Team issues and project management skills

Video: 26 minutes • Overheads

Establishing an IT project development plan
David Londry, Director, Corporate Information Centre, Information Services Division, Workplace Safety and Insurance Board

  • The WSIB business environment
  • Project management difficulties
  • The project and risk management processes
  • Results of the IT project development plan

Video: 32 minutes • Overheads

Establishing an enterprise-wide risk management framework: metrics, reporting and management
Omar Tucci, Deloitte & Touche LLP

  • Project practices and project phases
  • Key phases of the risk matrix
  • Mitigating risks throughout the project lifecycle
  • Reporting/communications best practices
  • Vendor selection process

Video: 53 minutes • Overheads


Managing complex, multi-organization
IT projects

CASE STUDY – Establishing an effective IT conversion project: the latest project management strategies
Judy Cameron, Senior Project Manager, CIBC Mortgages Inc.

  • Conversion factors, goals and design criteria
  • Managing changes during development and test cycles
  • Migrating from simple to complex data structures
  • Balancing and auditing the conversion process

Video: 29 minutes • Overheads

CASE STUDY – Assembling and managing a high-performance IT project management system: the complex IT delinking at Baxter Corporation
Roy H. Bartlett, Vice-President, Operations, GSI Consulting Services Inc.

  • The "new Baxter Canada" prime challenge
  • Additional challenges for the new Baxter Canada
  • IT environment requirements for the new Baxter Canada
  • Program objectives and project scope
  • Results of the IT delinking project and lessons learned

Video: 48 minutes • Speaker's paper: 2032 words

Managing large projects: communication is key
Bruce W. Parker, Deloitte Consulting

  • The communication challenge, planning and framework
  • Change leadership on large-scale projects
  • Benefits of a relationship management
  • Role of the relationship matrix: the connection ladder

Video: 45 minutes • Overheads

How Clarica does it: IT project management – the value it brings to business processes
Brian H. Gill, Vice-President and Chief Information Officer, and Karen Higgins, Director, Corporate Audit, Clarica

  • Clarica's IT group and corporate audit services
  • The governance role of audit in IT projects
  • Project management risk assessment
  • Lessons learned in managing IT project risks

Video: 46 minutes • Overheads


Case studies

CASE STUDY – Successful project management in the software development process
Dean B. Mackie, IT Manager, Ontario Teachers' Pension Plan Board

  • BEST (benefit entitlement system for teachers) multi-year initiative
  • Cooperative IT at OTPP
  • Buzzword compliance: staying on top of technology
  • The bottom line: three key components

Video: 41 minutes • Overheads

CASE STUDY – How Collectcorp does it: capitalizing on rewards during the life of a project
Steve Townend, Director of Information Systems, Collectcorp Inc.

  • Managing benefits and assessing external change
  • Post-implementation review of the IT project
  • Key benefits of packaged software
  • Collectcorp's dialer project
  • Capitalizing on new opportunities

Video: 52 minutes • Overheads

CASE STUDY – How Celestica does it: creating a winning project management environment at Celestica
David Giles, Manager, Global IT Strategy, Architecture and Process, Celestica International Inc.

  • Client relationship management
  • Building credibility with the business
  • Managing projects well: the capability maturity model
  • Proper sizing and commitment: the project charter

Video: 45 minutes • Overheads

CASE STUDY – Requirement analysis in XTL's satellite communication system integration
Doug Kimmerly, Vice-President, MIS, XTL Transport Inc.

  • Defining and mitigating project risks up front
  • Integration and categorizing requirements
  • Allocating and tracking requirements
  • Managing changing requirements
  • Identifying project costs and tracking productivity
  • Working effectively with suppliers and subcontractors

Video: 35 minutes • Overheads


Hot topics

Applying leading-edge project management policies
Louis A. Poulin, President, GRafP Technologies Inc.

  • Assessments in organizations and projects
  • Process-related vs. project-specific problems
  • Managing IT projects while anticipating problems
  • Combining project management and problem prevention
  • Characterization of the Canadian IT industry
  • Cost and investment considerations

Video: 38 minutes • Speaker's paper: 2034 words

Effective project cost management strategies
Dan Coghlan, Vice-President, Corporate and Support Services and CFO/CIO, West Park Healthcare Centre

  • Hardware and software cost considerations
  • People cost considerations: internal and external
  • Resource and strategy planning
  • Negotiation process cost considerations
  • The implementation and post-implementation process
  • Contingency management and performance measurement

Video: 46 minutes • Overheads

Implementing effective project management at Winners: establishing the project management office (PMO)
S. David Lebovich, Manager of Systems Operations, Winners Merchants Inc.

  • The three phases of establishing the PMO
  • Achieving organizational buy-in for the PMO
  • Choosing team members for the office
  • Aligning PMO goals with IT project goals
  • Organization of the PMO and technology used
  • Results and achievements of the PMO

Video: 29 minutes • Speaker's paper: 2167 words

Successful project management: small to mid-sized projects
Gerry Skipwith, Vice-President, IT Services, Compugen Systems Ltd.

  • The critical issues and challenges
  • Fixing poorly executed small projects
  • Defining the scope of the project
  • Accountability issues: PMO, existing staff and vendor
  • Management control: key metrics and evaluations

Video: 24 minutes • Overheads

CASE STUDY – Managing high-risk IT projects during a time of corporate change at Sprint Canada
Zoran Stakic, Senior Director, Corporate Project Management Office, Call-Net Enterprises Inc. (Sprint Canada Inc.)

  • Transforming strategy into project portfolios
  • Project portfolio management: financial and other criteria
  • Measuring product performance against the business case
  • People development: building high-performance project teams
  • Critical areas at the time of major corporate change

Video: 32 minutes • Overheads

 

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