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Communicating Compensation,
Pension & Benefits
Conference held in Toronto on October 24, 25 & 26, 2000
Chairs: Anita Lieberman, Sun Life Financial; David A. Krieger, Krieger &
Associates; Jeffrey Schmidt, Morneau Sobeco; and Diane McElroy, Aon
Consulting Inc.
Book: over 585 pages of original material
CD-ROM: over 10 hours of video presentations, plus book content
To purchase, please
contact
Federated Press.
Emerging trends
KEYNOTE PRESENTATION: Branding your organization with employees
through total rewards communications
Barbara Kaufman and Barry Gros, Towers Perrin
- Delivering the brand promise and employee behaviour
- Aligning the brand promise and employee support
- Branding a plan, a program and the employment experience
- Value propositions and total rewards
- Mobilizing employees with total rewards
- Case studies in offering the total rewards package
Video: 75 minutes Overheads
CASE STUDY: Educating plan members about a new plan structure and
new investment choices at CCL Industries
Gord Lewis, Senior Consultant, Proteus Performance Management
Inc.; Janice Davidge, and Donna Kirisits, Directors, Human Resources, CCL
Industries Inc.
- Laying the groundwork for changing to a DC plan
- Communicating with the Board, suppliers and plan members
- Determining the message
- Implementation and follow-up
- Lessons learned
Video: 41 minutes Speakers' paper: 3624 words
Reaching the "unreachables": marketing pensions to the
hard-to-reach employee
Anita Lieberman, Director, Pensions National Sales, Sun Life
Financial
- Communication challenges facing plan sponsors
- Getting to know your audience
- Six principles of a sound communication program
- Barriers to effective communication
- Creative solutions in reaching the unreachables
- Measuring your success
Video: 33 minutes Speaker's paper: 5344 words
Education and
responsibility
CASE STUDY: Hydro-Quιbec's cost-effective flexible benefits
communication strategy
Bruno Gingras, Manager, Compensation and Employee Benefits,
Human Resources, Hydro-Quιbec; and Renι Beaudry, Normandin Beaudry,
Consulting Actuaries Inc.
- Drivers for implementing a flexible benefits program
- Goals of a flexible benefits program
- Designing a flexible benefits program
- Getting employee input and feedback
- Using a successful internal media mix
- Benefit selection comparisons using the simulator
Video: 36 minutes Speakers' paper: 3159 words
Legal developments in pension, benefits and compensation
communications
Barbara J. Austin, Blake, Cassels & Graydon LLP
- Disclosure requirements for registered pension plans
- Fiduciary relationships and duties under the Pension Benefits Act
- Common law fiduciary relationships and duties
- Case law: negligent misrepresentation and liability issues
- Communication guidelines for a DC and other benefit plans
- Plan sponsor's use of electronic communication
Video: 35 minutes Speaker's paper: 7732 words
CASE STUDY: Shifting compensation decision-making and
communication from HR to managers
Karen Anderson, Director, Compensation, Benefits and Systems,
Baxter Healthcare
- Baxter Canada's HR objectives
- Development of an employment relationship
- Establishing a roadmap for change
- Making the total compensation philosophy operational
- Workshop design for employees and managers
- Measuring the outcome
- Instituting the global broad band pay plan
Video: 43 minutes Overheads
CASE STUDY: future focus creating an award-winning
retirement planning newsletter and website
Alpha Montemayor, Compensation Specialist, NCR Canada, Ltd.;
David A. Krieger, President, and Karen Black, Communications Team Leader,
Krieger & Associates
- NCR's vision in a retirement planning newsletter
- Planning the newsletter and defining its role
- Establishing a relationship with Krieger & Associates
- Creative development: the editorial process
- Getting the word out to employees
- Results of the readership survey and lessons learned
Video: 30 minutes Speakers' paper: 5812 words
Online
communications
Maximizing technology to communicate total compensation
Diane McElroy, Senior Vice-President, Communication, Aon
Consulting Inc.
- Survey results on HR online communication
- HR involvement in the delivery of web applications
- Personalized self-service online tools
- Online retirement pension modelling systems
- Total compensation and handbook websites
- HR intranet strategy planning process
Video: 41 minutes Speaker's paper: 3744 words
CASE STUDY: An online approach to communicating pensions at Xerox
Deborah H. Pivnick, Director, Pension and Benefits, The
Document Company - Xerox
- Developing a theme-based promotion strategy
- Use of online web-based tools: the HR home page and links
- Retirement planning website: initial communications
- Feedback and continuous improvement
- Best practices in communicating pensions online
- Challenges and opportunities in communicating pensions online
Video: 43 minutes Overheads
Online flexible benefit selection: enrolment and updates
Randal Phillips, Morneau Sobeco
- Advantages in using the online flex plan
- Post-enrolment data applications
- Driving paper out of the communication process
- Tips for facilitating a successful online enrolment
- Potential challenges to online enrolment tools
Video: 37 minutes Speaker's paper: 2986 words
PANEL: Communicating compensation and benefits using online
technology
Peter Santini, Vice-President, Human Resources and
Administration, Bell ExpressVu Limited Partnership (Panel Chair); Dan
McArthur, Director, Policy and Trustee Support, OPSEU Pension Trust; and
Robert Tangney, Manager of Compensation, Benefits and HRIS, McMaster
University
- Stages of web-based communications of benefits
- The future of web-based communications
- Measurement and communication tools
- Best practices in using online technology
- Assigning the necessary resources
- Privacy and cost issues
Video: 48 minutes Speakers' papers: 4281 words Overheads
Communicating in
times of transition
Communicating compensation and benefits during M&As
Mala Greenbaum, Assistant Vice-President of Human Resources,
Banca Commerciale Italiana of Canada
- Disclosure and due diligence
- Assessing the value index
- Creating a brand identity
- Implementation logistics
- Pension and compensation issues
- Educating employees and selling the plan
Video: 38 minutes Overheads
Managing pension plan transitions
Kim Duxbury, Director, Pension Sales and Marketing, Clarica
- Checklist for a retirement savings plan
- The step-by-step communication plan
- Case studies in pension plan transitions
- Technology and financial statements
- Investment choices offered to employees
- Measuring the success of a plan transition
Video: 42 minutes Overheads
CASE STUDY: Communicating a new compensation strategy lessons
learned
Jennifer Kraemer, Vice-President of Business Capabilities, UDV
Canada Inc.
- UDV's old compensation system and its problems
- UDV's vision of the new compensation strategy
- The business impact on compensation strategy
- Compensation philosophy and communication strategy
- Measuring success and lessons learned
- Future focus: reordering steps to facilitate cultural change
Video: 38 minutes Overheads
Using alternative dispute resolution and benefit committees to
communicate your benefits plan
Alan W. Schreiber, President and Senior Consultant, and Marna
Krete, Consultant, A.W. Schreiber Benefit Consultants Ltd.
- Problems facing the employer
- The alternative dispute resolution process
- Communicating with the parties involved
- Strategies in implementing a benefits committee
- Case studies using alternative dispute resolution tactics
Video: 29 minutes Speakers' paper: 5937 words | 
