Reinventing Maintenance September 10th, 11th and 12th, 2008 Mississauga

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Conference Agenda

Session 1:

9:00-9:45 - Improving Maintenance Inventory
Robert Obey, Associate Director, Global Operations, Pfizer

Rising production costs, foreign competition and other competitive pressures are demanding that manufacturing be more productive and efficient. Maintenance inventory is an area that many companies are looking to for cost reduction and avoidance. With new asset management strategies, maintenance can make a significant contribution to cost reduction through improved inventory. This presentation looks at optimally managing and controlling the maintenance inventory in order to make maintenance resources more productive.

· Performance measures for maintenance inventory
· Investing in spare inventory and how that investment affects your bottom line
· Practical methods for improving your inventory costs
· Planning and controlling your storeroom inventory effectively
· Establishing an effective spare parts evaluation program
· Establishing adequate inventory records and controls



9:45-10:30 - The Elements of a Comprehensive Recruiting, Training and Assessment Process
David Crockett, President and CEO, CenTec Inc.

One of the leading concerns facing manufacturing today is how to sustain a competitive advantage with an aging maintenance workforce. A focused and comprehensive strategy is required to recruit, train and assess individuals that will make up the new maintenance workforce. Some key steps are:

· Determining if the applicants have the learning capacity, willingness and aptitude for the maintenance career path
· Identifying the specific knowledge and skills required to maintain your equipment
· Identifying the applicant's training gap between current abilities and the abilities required to fill the position
· Investing in specific training to bridge the gap
· Verifying the acquisition and retention of the required abilities with knowledge and skill assessments
· Implementing an apprenticeship program if the local area labour pool is depleted



10:30-11:00 NETWORKING BREAK

11:00-11:45 - Change Management: Dynamics of Invoking change with maintenance personnel
Don M. Barry, Associate Partner, Supply Chain Operations and Asset Management Solutions, IBM Business Consulting Services

Often, a business' attempt to implement improved maintenance practices will fail not as a result of problems with the chosen practices themselves but rather on account of "people issues." Getting your employees to fully accept and embrace change while achieving sustainable business results can be challenging. However, through effective change management, your organization can avoid a painful change process and begin reaping the benefits of your newly implemented maintenance efforts.

· Focusing on results while changing the culture
· Involving employees with the responsibility and authority to make the necessary changes
· Capturing the hearts and minds of workers: creating an empowered and engaged workforce
· Educational component of change management
· Key elements of the communication effort
· Implementing focus teams



11:45-12:30 - The Integration and Coordination of Maintenance and Operations
-Scott Anderson, Maintenance Manager, Purolator Courier Limited -Jason McCarthy, Maintenance Manager, Cooper Standard Automotive -Randy Grant, Maintenance Manager, Ivara Corporation

With the demand for the maintenance function to cut its costs and become lean, the integration of your maintenance team with operations, engineering and procurement functions becomes more critical, as the co-ordination of production and maintenance is vital to any manufacturing company. This session will describe ways in which the maintenance process can be better integrated with the operation side of the business to improve productivity.

? Developing a strategy to increase the effectiveness of interdepartmental relations
? Setting maintenance priorities to maximize production
? Establishing a system that incorporates production demands and maintenance needs
? Timing your maintenance activities for maximum cost efficiency
? Building cohesive maintenance/production units



12:30-1:30 Lunch